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Not sure about something?
Need answers to questions not listed in our "Frequently Asked Questions"?
Need more information about a product, order status, inventory etc?

We will do our best to answer any questions you might have so please don't hesitate to contact us via e-mail (by filling out the inquiry form below) or by phone.

Email: sales@bikes4families.com
Customer Service Hours: Monday thru Friday 10AM- 5PM Eastern Standard Time
Phone: (732) 667-3936

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* Note- Bicycles arrive unassembled and require some bicycle mechanic knowledge to fully benefit from your bicycle purchase. Bikes4families recommends professional assembly for your riding enjoyment and safety. Any additional cost related to adjustments to gears and brakes are the resposbiliity of the owner. The bikes4families staff will always do our best to help you if you should encounter any issues along the way. We want you to be happy and enjoy your bike for years to come!